TERMS AND CONDITIONS OF RENTALS

AND STEPS TO BOOKING

 

STEPS TO BOOKING

  1. Pick the week(s) that you wish to hire.
  2. Send an e-mail to check with us that the week(s) you would like are still available.  As some weeks may have been booked between the time of updating and you contacting us.
  3. If the week is still available and that is confirmed.  If already within the eight weeks please make payment for the full amount of agreed hire charge. 
  4. Once payment is received we will send a pack to you which will include :

-         Map and directions to the villa from Alicante airport

-         The keys to the villa are kept in a lock box at the villa, details and the code will be included with the map

-         A receipt for payment made.

     5.    We only make recommendations with regards to car hire and flights, which are totally at your discretion to use or ignore, but we must stress that we feel car hire is a must. 

 

TERMS AND CONDITIONS OF RENTAL

 

1.        Booking. The property will not be considered to be reserved until we have issued a receipt for the necessary sum of 30% of the rental price for total length of your rental of the villa.

2.        Deposit.  The deposit of 30% is to be made at least eight weeks before the holiday is due to start.  If a booking is made less than eight weeks before the holiday dates requires then the full rental plus any additional charges is due at the time of booking.  In the event of a booking not being accepted then all fees paid will be refunded immediately.

3.        Final Payment.  Once the booking form and the deposit are received by the owners the guests are liable for the payment of the balance of the rent eight weeks before the start of the holiday.  Non payment by the due date will be treated as a cancellation and the owners may re-let the property without reference to the guest(s) who remain liable for payments of the full amount although credit will be given for any rents received as a result of re-letting, less any expenses.  Please note we do not send reminders as the due date is on the booking confirmation form.

4.        Method of payment.  Payments may be made by cheque or postal orders.  Cheques should be made payable to C charley.   Post-dated cheques are not acceptable.

5.        Duration and times of letting.  Occupancy is based on Tuesday to Tuesday.  The property is let from 4pm on the first day and departure must be by 10 am on the final day.

6.        Pets.  Pets are not permitted.

7.        Breakage/ Damage.  Guests must report any damage or breakages that occur during their stay to the caretakers and an appropriate charge may be made for the repair or replacement.

8.        Linen.  Linen is changed between holidays and made available during holidays.  Bath and hand towels are provided but guests should bring their own beach towels.

09.     Complaints. Any complaints or problems should be taken up with the owners as soon as possible.

10.     Liability.  The owners do not accept any liability for any act, neglect or default on the part of the owners or any other persons not within their employer otherwise under their control: nor for any accident, damage, loss, injury, expense or inconvenience, whether to person or property, which the guests or any person may suffer of incur arising out of, or in any way with the letting.

11.     Authority to sign.  The person who signs the booking form certifies that he/she is a member of the party intending to occupy the property and must be over the age of eighteen years.

12.     Guest obligations.  Care must be taken of the property and it must be left in a clean and tidy state and all furniture returned to place it was found on entry.  The owners and their agents reserve the right to reasonably access to the property during the period of hire.

13.     Cancellation.  In the event of cancellation of your holiday the Booking deposit of 30% if forfeited and the balance is still payable on the due date.  We will endeavour to re-let the property and if successful will refund the balance less any expenses incurred in re-letting.

IF YOU HAVE ANY QUESTIONS PLEASE DROP ME A LINE NO MATTER HOW SMALL.

Have a great holiday

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